Privacy Policy
Effective Date: 18 June 2025
Website: https://gingerbutcher.co.za
1. Introduction
At Ginger Butcher, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal information:
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Contact Information: Name, email address, phone number, and any other details submitted via our contact forms.
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Order Information: Billing and shipping addresses, order history, payment status (not including payment card details), and related information when purchasing via our online store.
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Analytics Data: IP address, browser type, device type, geographic location, and browsing behavior via Google Analytics.
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Technical Data: Cookies, session data, and other tracking information stored through your interaction with our site.
3. How We Collect Information
We collect information:
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Directly from you when you fill out a form, place an order, or contact us.
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Automatically through cookies and analytics tracking when you visit or browse our website.
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From third-party services like Google Analytics for usage statistics and traffic analysis.
4. How We Use Your Information
Your personal information may be used for the following purposes:
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To respond to your inquiries and provide customer support.
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To process and fulfill your orders.
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To improve our website and services.
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To send you order updates, transactional notifications, and limited promotional content (if you’ve opted in).
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For analytics and internal record keeping.
5. Cookies and Tracking
Our website uses cookies to:
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Enhance your browsing experience.
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Remember your preferences and shopping cart items.
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Measure traffic via Google Analytics.
You can manage your cookie preferences in your browser settings.
6. Third-Party Services
We use third-party tools such as:
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Google Analytics (with IP anonymization enabled) for website performance and visitor insights.
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WordPress plugins for contact form submissions, eCommerce transactions, and other functionality.
These services may process your information under their own privacy terms.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect your data. Your information is stored on secure servers and access is restricted to authorized personnel only.
Order and contact form data is stored securely within our WordPress backend, and all data transmissions are encrypted via SSL.
8. Your Rights (POPIA)
As a data subject in South Africa, you have the right to:
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Access and request details of the personal information we hold about you.
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Request correction or deletion of your personal information.
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Object to or restrict the processing of your data.
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Withdraw consent for processing (where applicable).
To exercise your rights, please email us at: info@gingerbutcher.co.za
9. Data Retention
We retain your data:
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For contact form submissions: up to 12 months after your last interaction.
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For order information: as long as required for accounting, tax, or legal compliance.
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For analytics data: according to Google’s retention policies.
10. International Data Transfers
Although we are based in South Africa, some data (such as analytics) may be processed outside the country by third-party providers. In such cases, we ensure adequate protection is in place.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ginger Butcher
Email: info@gingerbutcher.co.za
Website: https://gingerbutcher.co.za